Question 1

Do you offer same-day phone repair?

Accepted Answer

Yes, we offer same‐day phone repair in Albuquerque for most smartphones and tablets (iPhone, Android). Walk‐ins are welcome; scheduling an appointment helps cut wait time, and same‐day turnaround depends on parts availability.

Question 2

How much does it cost to fix a cracked iPhone screen?

Accepted Answer

Prices vary by iPhone model – for example, an iPhone 11 back‐glass replacement is around $120 and takes about 2 hours. For a precise quote for your device and turnaround time, please call or contact Us.

Question 3

Is your store near the mall or any major roads?

Accepted Answer

Yes, we're an 8‐minute drive from Coronado Mall, right off Juan Tabo Blvd NE and Constitution Ave NE, and next to Celebrate Wesleyan Church.

Question 4

Do you offer a warranty on your repairs?

Accepted Answer

Yes, we provide a lifetime warranty on most screen repairs, plus limited warranties on other services. We stand by our workmanship.

Question 5

What if I can't make it to the store?

Accepted Answer

If you can't visit in person, we offer a mail‐in repair service. Call us, and we'll send you step‐by‐step shipping instructions to safely send your device.

Question 6

What types of devices do you repair?

Accepted Answer

We repair smartphones, tablets, iPads, laptops, drones, and game consoles. If your device powers on (or used to), we'll run a free diagnostic and tell you what we can do.

Question 7

How can I trust your shop with my phone?

Accepted Answer

Pro Phone Repair of Albuquerque is a locally owned shop with certified technicians, quality parts, and transparent pricing. Read our verified customer reviews.

Question 8

Do you have student discounts or affordable pricing?

Accepted Answer

Yes, we offer competitive pricing and student discounts, just ask about current deals when you call or visit.

Question 9

What should I do if my phone gets wet?

Accepted Answer

If your phone gets wet, bring it in as soon as possible, we offer a free water‐damage assessment. Early inspection increases the chances of saving your device.

Question 10

Do you charge for diagnostics?

Accepted Answer

No, diagnostics are always free. We'll identify the issue and explain repair options before you approve any work.

Question 11

What are your most common phone repairs?

Accepted Answer

Prophone Repair of Albuquerque's most common repair services include broken screens, battery replacements, charging port fixes, camera repairs, and water-damage recovery, all done in-house by experienced technicians.

Question 12

How much is a battery replacement for an iPhone?

Accepted Answer

Battery replacements range from $40 to $100, depending on the iPhone model. For an exact price, call or message us with your device model.

Question 13

My phone isn't charging. Can you check the port?

Accepted Answer

Yes! Pro Phone Repair of Albuquerque can inspect, clean, or replace your charging port. Some issues are simple fixes, others require replacement. We'll diagnose it for free and explain the best option.

Question 14

My iPhone no longer vibrates. What's the fix?

Accepted Answer

First, check your vibration settings under iPhone Sounds & Haptics. If it's still not working, Bring it to Pro Phone Repair of Albuquerque, we can replace the vibration motor, we've successfully resolved this issue many times.

Question 15

Should I repair my phone or just replace it?

Accepted Answer

Pro Phone Repair of Albuquerque will be honest - We'll perform a free diagnostic, then recommend the most cost‐effective solution. If repair is viable, we'll fix it, if replacement makes more sense, we'll tell you honestly why.

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Call our team at 505-207-1615 for a repair quote!

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